Policies

OUR COMPANY GUIDELINES
FOR YOUR EVENT WILL PROVIDE YOU AND YOUR GUESTS
WITH THE VERY BEST SERVICE POSSIBLE

 

DEPOSITS, PAYMENTS AND RECEIPTS
Once your event has been booked and confirmed by Host Helpers, a nominal, non-refundable, deposit is required.  Any remaining balance due is payable in full on the day of the event.

STAFF TO GUEST RATIO
Host Helpers* and the Client will determine the number of servers needed based upon event requirements:

  • Sit down or Buffet
  • Formal or casual
  • China/glasses/cutlery or the use of disposables

*Host Helpers has determined a ratio of one server per 20/25 guests to be satisfactory for formal sit-down service

FOUR HOUR MINIMUM
No maximum hours
Additional  hours past the events contracted time will be charged at the same agreed upon rate.

SERVICES NOT PROVIDED:

  • Cooking **
  • Running off-site errands for the host before, during or after the party/event .
  • If you are using your own caterer, we do not pick up the food from the caterer and bring it to the site
  • Babysitting [young or the elderly] before, during or after the party/event
  • No pet care of any type
  • Personal assistant or administrative assistant duties
  • House cleaning
  • Park cars
  • Security at your party/event
[**however we can provide a list of our affiliated caterers or a personal chef for your event]

CANCELLATIONS
72 Hour Notice is required for cancellations.


GRATUITY
Our price quotes never include gratuities. Tips for services rendered by the waitstaff is at  the discretion of the Client.


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